FAQ About Sanitary Valves and Fittings

Q1:Are you the real factory?

A1:

Yes,we are the real factory with 15 years’ manufacturing experience.

Q2:What are your main products?

A2:

Ball valve components:

A.Floating ball, B.Trunnionball,C.CustomizedBall

D.Body,E.Stem,F.Seat,G.Others

Q3:What kind of certificate do you have?

A3:

A:API, B:API607,C:CE,D:ISO9001:2015,

E:ISO15848-1,F:ISO 14001:2015,G:ISO 45001:2018,etc.

Q4:How about warranty?

A4:

Warranty period: 18 months from the shipment date or 12 months from commission date whichever is earlier. If any quality problem, simply contact us, our staff will feedback quickly and our technical team will look into it.

Q5:What is your delivery time?

A5:

It depends on your ordered item and qty within 2-45 working days. Our range of products are available in large stocks, vying for the use of units of the second warehouse, for each custom to provide timely service.

Q6:Still can’t find the answer?

A6:

Please email us ([email protected]) and we will try our best to assist you and solve the problems.